30 years of combined knowledge
Unlike many online websites, our business operates from a physical store located in South East Queensland. Our staff have over 30 years of combined knowledge and are highly experienced in technical repairs including battery replacements, pressure tests, link adjustments, spare part and band replacements. We also provide full housing and/or band cleaning with our industrial German-made ultrasonic cleaning equipment to ensure your watch is looking its best. Our qualified watchmaker will take care of trickier jobs, including watch restoration and servicing for all the leading brands, both new and vintage.
How The Process Works
Fill up form and print
Print off and fill out our Repair Advice form here and send to the following address: Just Watches PO BOX 4955 Robina TC QLD 4230. You are also welcomed to call us on 0756687141 or email us on firstname.lastname@example.org if you would like advice or an approximation of cost prior to sending us your timepiece.
repair quotation & Payment
Depending on the work required, either our tech staff or watchmaker will appraise the repair and email/call you with a quotation for your repair upon appraisal.
If you don’t wish to proceed with the repair, you simply have to pay for return postage. There is no quotation fee!
If you do wish to proceed with the repair, we will advise of an approximate time frame for the repair and will send your repair back via Australia Post with tracking. Options for express post/insurance are also available. Payment prior to dispatch of your repair can be made over the phone, direct deposit, or PayPal.